Account profile & security
Your login identity controls notifications, support replies, and MFA requirements for your organization.
Overview
Your login identity controls notifications, support replies, and MFA requirements for your organization.
When to use this
Update when email or phone changes, or when hardening access with MFA.
Step-by-step
- Open Account → Overview for profile basics.
- Open Account → Settings for security preferences and MFA.
- Confirm the email matches where you want service request replies delivered.
Tips & best practices
- Service request history is matched to your account email for security.