App logo

Smart Dining

Restaurant OS

Service
Orders
Grow
Promotions Discounts
Support
Help & support View service requests
-
UserEmail not available

Help & support

Documentation, FAQs, and service requests in one place.

Overview Release notesNew requestMy tickets
Browse topics
  • Getting started
  • Legal & compliance
  • Account & organization
  • Restaurant setup
  • Menu & items
  • Orders & cart
  • Reservations & scheduling
  • Pre-ordering (dine-in)
  • Payments & fees
  • Devices & hardware
  • Reports & analytics
  • Settings & configuration
  • Troubleshooting
  • FAQs
  • Best practices & guides
Help website

Guides outside the app (new tab).

Help website →
Help home/Troubleshooting
Home > Support > Category
Troubleshooting

Common errors, permissions, and integration recovery steps.

  • Billing & subscription issuesSubscription visibility and invoices live under Account; support can help when charges do not match expectations.Open guide →
  • Integration sync problemsMost sync issues are expired credentials, mapping drift, or provider incidents.Open guide →
  • Permissions & missing sidebar areasRestaurant OS hides areas you are not allowed to use. This prevents mistakes and protects financial data.Open guide →