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Smart Dining

Restaurant OS

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Help & support

Documentation, FAQs, and service requests in one place.

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  • Getting started
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  • Pre-ordering (dine-in)
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Guides outside the app (new tab).

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Help home/Pre-ordering (dine-in)
Home > Support > Category > Preordering Dinein
Pre-ordering (dine-in)

Guest ordering ahead for on-premise dining where enabled.

  • Align pre-orders with serviceSuccessful pre-order programs align FOH expectations, expo timing, and table turns.Open guide →
  • Pre-ordering & dine-in ordering rulesOrder settings control how guests order for on-premise dining—including lead times, cart behavior, and handoff—when your brand enables those flows.Open guide →