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Smart Dining

Restaurant OS

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Help & support

Documentation, FAQs, and service requests in one place.

Overview Release notesNew requestMy tickets
Browse topics
  • Getting started
  • Legal & compliance
  • Account & organization
  • Restaurant setup
  • Menu & items
  • Orders & cart
  • Reservations & scheduling
  • Pre-ordering (dine-in)
  • Payments & fees
  • Devices & hardware
  • Reports & analytics
  • Settings & configuration
  • Troubleshooting
  • FAQs
  • Best practices & guides
Help website

Guides outside the app (new tab).

Help website →
Help home/Reservations & scheduling
Home > Support > Category > Reservations Scheduling
Reservations & scheduling

Bookings, waitlist, table turns, and experiences.

  • Experiences & ticketed eventsExperiences let you sell structured events or tasting menus with their own inventory and guest expectations.Open guide →
  • Reservation lifecycleBookings move from upcoming and waitlist to seated and finished—each stage has tools for hosts and managers.Open guide →
  • Waitlist operationsWaitlist bridges walk-ins and overflow demand when reservations are full.Open guide →