Order channels (pickup, curbside, dining, delivery)
Channels may have dedicated lists for faster triage—use them when your volume splits clearly by handoff type.
Overview
Channels may have dedicated lists for faster triage—use them when your volume splits clearly by handoff type.
When to use this
High-volume operations or when training specialists per channel.
Step-by-step
- From Orders, choose the sub-list matching the guest journey.
- Verify SLA expectations (quoted times, handoff points) match what guests were promised.
Tips & best practices
- Align curbside instructions with signage and parking realities.