Align pre-orders with service
Successful pre-order programs align FOH expectations, expo timing, and table turns.
Overview
Successful pre-order programs align FOH expectations, expo timing, and table turns.
When to use this
Designing runner workflows or reducing misfires between bar and kitchen.
Step-by-step
- Define when tickets should fire relative to seating.
- Train staff to reconcile digital tickets with seated parties.
- Monitor Live Orders for anomalies during peak.
Tips & best practices
- Use consistent naming for tables and handoffs in both bookings and orders.