Channels & POS integrations

Integrations connect Restaurant OS to POS and booking channels—healthy OAuth and mapping reduce order errors.

Overview

Integrations connect Restaurant OS to POS and booking channels—healthy OAuth and mapping reduce order errors.

When to use this

First connection, token refresh, or diagnosing mismatched items.

Step-by-step

  1. Open Channels & integrations (POS integrations).
  2. Complete provider OAuth in one session; note the confirmation screen.
  3. Validate a test order across systems after changes.

Tips & best practices

  • Item mapping issues often trace to SKU or PLU changes—check recent menu publishes.

Common issues

Orders not landing in POS

Capture integration name, sample order id, and timestamps; include screenshots of mapping screens if visible.

Related links